Support in the web-based market

A web-based solution introduces an unprecedented level of customer interaction and support is needed more than ever. Our Support staff has experience in addressing strategic customer support in this new marketplace. We are able to offer superior support due to our knowledge and experience in the field.

How can we help you? Software End-User Support System Administrator Support Locate Support Services Review Available Training

Software End-User Support

Qualitech support takes great pride in helping our users utilize this product. We accomplish this by taking a one-on-one approach. If you are requiring software support please direct your questions to your internal system administrator. Your Internal Systems Administrator will then contact us directly if they cannot help you.



System Administrator Support

Our Support Staff welcome your questions or comments.

It is our intent to respond to all support calls in one hour or less by phone or email. Email your questions to our Support Team.

Phone: 704 944 6040

Fax: 704 944 6041 - please make sure you place your Company Name, Name and Contact details on the fax header page.

Hours of Support:
Monday – Friday.
8:00am – 5:00pm Eastern Standard Time.
Federal Holidays excluded.

Emergency Support is available after hours via beeper only. Our Support staff will attempt to contact you as soon as they receive the message.

More comprehensive support options are available above and beyond the standard support. Please contact us for details.